Common queries answered
Frequently asked Questions
It usually takes 2 to 5 days to process your order and 7 to 12 days to ship your package.
Our return and exchange policy is within 30 days from the date you receive your order
You can email us to [email protected] so we can help you change your shipping address
You can track your order here: https://cussby.com/order-tracking/
And enter the tracking number to track your order
You can email us to [email protected] so we can serve you
Please email [email protected] so we can help you correct the shipping address
We have worldwide delivery
Usually your order is shipped in the same package but there are some exceptions they will be delivered in separate packages we will notify you when they are delivered in separate packages